Sales Engineer/Manager (Civil and Construction)

  • Job Reference: 00000268-1
  • Date Posted: 10 October 2018
  • Recruiter: Doka Group
  • Website: https://www.doka.com/
  • Location: Jalan Teknologi, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia
  • Salary: On Application
  • Sector: Sales & Marketing

Job Description

Job Description

as a Sales Engineer/ Manager, you will be reporting to the Area Sales Manager. you will carry a revenue target to support the overall team and individual sales target.

Business development

  • You are responsible for the sales KPIs (Revenue, Gross margin and collection)
  • You devise and implement sales strategies in practice, and the most profitable way to win and service business for the company
  • You are responsible for identify & soliciting potential customers and projects in order to secure business while manage and maintain a pipeline capable of delivering the budget
  • You develop both new and existing accounts and expand business through-face-to-face contact with the customers

Customer service and satisfaction

  • You ensure client satisfaction in all stages of the project i.e. acting as a link between the client and the internal departments.
  • You manage key accounts and projects brought in, until closing and return of products
  • You build a strong and profitable relationship with personnel in customer organisation
  • You take quality enquiries
  • You respond to enquiries for sales business received by whatever means and converting these enquires into orders
  • You sell and service the solution/product
  • You conduct regularly scheduled jobsite service visits instructing the workers in the proper and safe utilization of equipment thereby shortening their learning curve
  • You ensure that the customer is satisfied with the equipment and the production he/she is obtaining and insure proper recording and coordination of shipments & returns.
  • You ensure correct usage and maintenance of Doka sales systems and tools

Others

  • You communicate clearly and collaborate with engineering and operations team mates
  • You are accountable to all credit interactions with the customer and ensuring payment is received in full
  • In conjunction with management, producing plans, budgets, forecasts (effectively using the Victori II tool) subsequently delivery against these plans.